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Frequently Asked Questions – Art-Enhanced 3D Crystal Engraving
Sealed inside and guaranteed fade-free for 100 years.
1) What is this craft?
We use our Art-Enhanced 3D Crystal Engraving technique, sealing a full-color layered image inside the crystal (not surface-printed) for a vivid, lifelike 3D appearance and brilliant transparency.
2) How is it different from traditional laser engraving?
Traditional subsurface engraving is monochrome. Our method combines color layering and artistic enhancement, sealed within the crystal for a richer, more luminous depth.
3) Will the image fade or discolor?
No. The image is encapsulated inside the crystal and remains fade-resistant for decades — guaranteed for 100 years under normal indoor display.
4) Is there any film or coating on the surface?
None. The exterior is smooth, polished crystal — the image lies inside and cannot be scratched or peeled.
5) What kind of photos work best?
Clear, well-lit photos with balanced contrast give the best results — portraits, couples, pets, or meaningful moments. Avoid blurry or dark shots.
6) Can I review a proof before production?
Yes — for custom orders only. Send your photo or text first; we’ll prepare a proof for your approval and allow one minor revision.
7) How do I choose the right base?
- ≤ 2 cm thickness: choose a Crystal LED Base
- ≥ 4 cm thickness: choose an Electric Wooden LED Base
- For mid-sizes, our team advises the most balanced option.
8) How can I order a fully custom piece?
Submit your files here → Custom 3D Crystal Engraving – Hand-Painted Style Photo
9) Can I add names or a logo?
Yes — custom orders only. Add short text, dates, or a simple logo; placement will appear on your proof.
10) How should I care for it?
Use a soft dry or slightly damp microfiber cloth. Avoid chemicals, abrasives, or heavy impact.
11) Is it gift-ready?
Yes. Every piece ships in a protective gift box — perfect for birthdays, weddings, anniversaries, or memorial keepsakes.
12) Will you edit my photo?
We apply light touch-ups (crop, brightness, dust cleanup) for custom orders; no major retouching or facial changes.
Need help with your order or upload? Visit our Top Questions & Support FAQ.